Careers

Careers2018-04-09T12:54:08+00:00

Careers at Smarte Carte

Are you looking for an exciting job in a fast paced and sought after working environment?

We offer customer service representative positions at our retail stores and airports across Australia and New Zealand.

Causal Customer Service Representative

An opportunity has become available at our Melbourne Locations to employ a Customer Service

Representative. The purpose of a Customer Service Representative is to assist customers with our baggage storage

services and retail products.

With training you would be required to:

  • Provide courteous service in assisting customers.
  • Display good customer service and verbal communication skills.
  • Perform customer sales and service transactions, including accurate assessment of applicable charges.
  • Maintain accurate handling and processing of cash, credit cards, EFTPOS and point of sale.
  • Promote product and services through up selling and cross-selling, merchandising and other promotional activities.
  • Learn and practice safe work procedures thus assuring safety to self, co-workers, customers and visitors.
  • Maintain good communication and cooperation with other employees and facility management.
  • Perform jobs in an honest, reliable, and a professional manner.

To be considered for this position you must:

  • Have the physical ability and manual dexterity needed to lift a minimum of 20kgs to waist height.
  • Be able to walk and stand for 8 hours a day.
  • Be available to work a flexible roster including early morning, afternoon and night shifts during weekdays and weekends.
  • Be flexible for additional hours, changing shift times.
  • Be computer literate with experience in programs including Microsoft Office Suites.
  • Work well in a team environment.
  • Be highly motivated and work well autonomously.
  • Be able to secure an Australian Security Identification Card (ASIC Card) to be able to work at Australian Airports.

Please email your application to [email protected]

Causal Customer Service Representative

An opportunity has become available at our Sydney Locations to employ a Customer Service Representative. The purpose of a Customer Service Representative is to assist customers with our baggage storage services and retail products.

With training you would be required to:

  • Provide courteous service in assisting customers.
  • Display good customer service and verbal communication skills.
  • Perform customer sales and service transactions, including accurate assessment of applicable charges.
  • Maintain accurate handling and processing of cash, credit cards, EFTPOS and point of sale.
  • Promote product and services through up selling and cross-selling, merchandising and other promotional activities.
  • Learn and practice safe work procedures thus assuring safety to self, co-workers, customers and visitors.
  • Maintain good communication and cooperation with other employees and facility management.
  • Perform jobs in an honest, reliable, and a professional manner.

To be considered for this position you must:

  • Have the physical ability and manual dexterity needed to lift a minimum of 20kgs to waist height.
  • Be able to walk and stand for 8 hours a day.
  • Be available to work a flexible roster including early morning, afternoon and night shifts during weekdays and weekends.
  • Be flexible for additional hours, changing shift times.
  • Be computer literate with experience in programs including Microsoft Office Suites.
  • Work well in a team environment.
  • Be highly motivated and work well autonomously.
  • Be able to secure an Australian Security Identification Card (ASIC Card) to be able to work at Australian Airports.

Please email your application to [email protected]

Casual Customer Service Representative

An opportunity has become available at our Perth Airport Location to employ a Customer Service Representative. The purpose of a Customer Service Representative is to assist customers with our unaccompanied baggage servicesbaggage wrapping and lockersCustomer Service Representatives also assist in the collection of baggage trolleys.

With training you would be required to:

  • Provide courteous service in assisting customers.
  • Physical ability and manual dexterity needed to lift a minimum of 20kgs to waist height.
  • Ability to walk and stand for 8 hours a day.
  • Display good customer service and verbal communication skills.
  • Perform customer sales and service transactions, including accurate assessment of applicable charges and physical wrapping of baggage.
  • Maintain accurate handling and processing of cash, credit cards, EFTPOS and point of sale.
  • Promote product and services through up selling and cross-selling, merchandising and other promotional activities.
  • Collect and transport baggage trolleys.
  • Assist customers in use of Smarte Carte Locker product.
  • Learn and practice safe work procedures thus assuring safety to self, co-workers, passengers and visitors.
  • Maintain good communication and cooperation with other employees and facility management.
  • Attend to the day to day running of the Retail Store when required.
  • Perform jobs in an honest, reliable, and a professional manner.
  • Complete other duties as directed, provided adequate training has been given.

To be considered for this position you must:

  • Be available to work a flexible roster including early morning, afternoon and night shifts during weekdays and weekends.
  • Be flexible for additional hours, changing shift times.
  • Be computer literate with experience in programs including Microsoft Office Suites.
  • Work well in a team environment.
  • Be highly motivated and work well autonomously.
  • Be able to secure an Australian Security Identification Card (ASIC Card) to be able to work at Australian Airports.
  • Hold a Current Australian Drivers Licence.

Please email your application to [email protected]

Retail Assistant

Job Description :

  • Attend to customer inquiries and provide excellent retail service experience
  • Assist in cash and credit card transactions for baggage storage and other products
  • Opening and closing & settlement of POS, and daily sales/cash collection according to SOP etc.
  • Conduct Bag acceptance and issuance to passenger in accordance to SOP.
  • Maintain outlet cleanliness and ensure security of the store
  • To perform Bag wrapping service
  • Any other duties as assigned by management

Job Specification :

  • Familiarity with POS system will be on an added advantage
  • Good interpersonal and communication skills
  • Team player
  • Ability to converse in basic English

6 day work week
Fixed shift, rotating OFF Day on a weekly basis
Shift 1 – 0700am – 0320pm
Shift 2 – 0240pm – 1100pm
Shift 3 – 1050pm -0710am

Please email your application to: [email protected]